Service Partner Program
You spend a lot of precious time caring for your family and providing a safe home. Maintaining your heating, cooling, plumbing and electrical systems shouldn’t take that time away.
Our Service Partner Program (SPP) ensures all these systems will be looked at by technicians who are experts at keeping your family comfortable - giving you the peace of mind that everything will be fine.
Service Partner Program Benefits
As a Service Partner Program member, we make sure your systems are our top priority. We’ll call you to schedule your yearly maintenance checks, so you don’t have to worry about it.
- Worry-free Annual Maintenance Check of your Home’s HVAC*, Plumbing, and Electrical Systems
- Priority Response Time
- Discount on Repairs (up to 15% off first $5,000 on any one service)
- Convenient Monthly Payments
What Does the Annual Maintenance Include?
As an SPP member, you’ll receive annual maintenance, which includes the following checks for your plumbing, electrical, and HVAC systems:
- Check toilets for: levelness, tight bolts, flushing properly
- Check water pressure
- Check showers, tubs, sinks and faucets for: leaks, shutoff valves, drains and overall ease of operation
- Check outside hose bibs for proper function
- Check all shutoff valves, including gas line
- Check water and gas lines for leaks
- Proper venting
- Inspect hot water heater: proper temperature, ventilation, all valves, sediment buildup, expansion tanks
- Check condition of main service panel, breakers and meter base; as well as any additional service panels in the home
- Check the condition of main service cable feeding the home
- Check for proper grounding and correct wiring
- Test existing GFCI outlets and for GFCI protection in required areas of the home
- Check surge protection
- Check lighting, outlets, switches
- Test smokes alarms and carbon monoxide detectors
- Check entire system to ensure it is in safe operating order, including the furnace, air conditioner, air handler, coil, and refrigerant
- Check all safeties, wiring, pressure, temperatures, amp readings and components
- Includes a wipe down of your system and burner cleaning
- Ask your HVAC specialist about cleaning coils and the blower wheel
Terms of Agreement
- You agree to maintain membership for a minimum of 12 months.
- Monthly debit of your account.
- Your plan will automatically renew at the end of each year.
- If you decide to cancel your agreement after your 12 months, just send us an email to customercare@gillece.com or mail us a letter requesting cancellation to the address at the bottom of this web page.
- Your membership is transferable to a new home if you are moving within our service area.
- You can cover rental or additional properties for an additional fee – ask your service provider for additional details.
Have questions about our Service Partner Program? Call us at 412-831-6199!
Rest easy knowing our technicians receive extensive, ongoing training in our state-of-the-art facility to deliver superior services that last.
Your safety is our top priority! Our technicians are experienced and professionals we’d trust in our own homes.
Our expert team reviews your issue and gives you multiple repair options that best fit your needs and budget.
