Gillece Services Dispatcher Representative!
Not Just A Job. A Successful Career.
Gillece has multiple openings for skilled trade jobs. These open positions include service plumbers, master plumbers, journeymen, plumber trainees, HVAC technicians, installers, trainees and electricians. While working for Gillece you will receive the opportunity to grow professionally and build a career. Gillece offers on-the-job technical training to all of its skilled trade professionals – promoting both professional and personal growth.
Dispatcher Representative Job Description:
As a Dispatcher Representative, your responsibilities will include matching booked service calls with the appropriate field technician. You will identify the services for customers with the skills of the respective field technician, as well as relay accurate information to technicians and communicate the time of service to the customer. Dispatch Representatives are responsible for prioritizing all booked service calls while managing the whereabouts of all field technicians.
What we are proud to offer you:
- Paid Training
- Paid Vacation
- Health Insurance
- Dental Insurance
- 401K- With a company match
Dispatch Representative Qualifications:
- Customer service experience, preferably over the phone
- Clear, concise and correct communication skills
- Ability to perform in a fast paced work environment
- Ability to multitask
- Successfully pass a background check and drug screening