Our “There The Same Day or You Don’t Pay*” Service Guarantee
Gillece Services is serious about getting to your problem the same day. We are so serious about it that we guarantee we will be there the same day to help you with your problem, and if for some reason we are unable to come to your home the same day, we will perform the work for you for FREE.
Call by NOON Monday-Friday and by 10:00a.m. Saturday and Sunday and we guarantee to be there the same day or we foot the bill! That’s right- we will perform the work requested in the original call for service at no charge for labor and no trip fee. We just ask that you pay for parts.
Gillece gives you upfront service pricing and options- with no hidden fees and no surprises. All of our work is 100% guaranteed* and we won’t rest until you are happy!
- Residential customers only.
- Does not apply to rental or landlord/tenant property of any kind.
- Does not apply to commercial property.
- Must call before 12 Noon, Monday through Friday (10am Saturday or Sunday).
- Must be available all day.
- Must answer your phone (when called for dispatch).
- Must be a priority service call.*
- Weather permitting.
- Within a limited coverage area (Outside 30 mile radius of Pittsburgh, call to confirm. Will depend on distance and access to major roadway)
- Any attic work is excluded.
- Gillece reserves the right to refuse service.
- Holidays excluded.
What is considered a priority service call?
- Clogged Sewer
- Clogged Toilet
- Backed Up Floor Drain
- Clogged Sink and Bathtub Drains
- Toilet Leaks
- Dripping Faucet
- Water Heater
- No Heat
- No Air Conditioning
- No Power
- No Gas
- Water leaking that can cause property damage
- Plus many other regular service calls
What is not considered a priority service call:
- Dye Tests
- Free Estimates
- Scheduled Maintenance
- Preventative Maintenance
*Restrictions apply. Call for details.