Customer Teri wrote Gillece a personal letter to express her gratitude for work completed by technician Scott, who she described as an asset to the company.
“Scott came to my home in a timely manner after receiving my call about my continuously running pump. Scott was professional and considerate right from the start. He treated my home with respect, putting on “booties” any time he came from the outdoors. He ruled out many possibilities and worked to solve the problem. He made suggestions to remedy the problem and answered all of my questions and addressed my concerns. When my decision was made to dispose of the old softener, Scott carried the used items to my garage for easy disposal. Scott C. is truly an asset to your company. He even took the time to write me a thank you note wishing me well, that was an extremely thoughtful gesture. I would highly recommend this professional to a friend without hesitation.” –Teri H.
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